I recently purchased a new 2024 Kawasaki Ridge Limited side-by-side from Thrill Point Motorsports in Medina. I worked with Ethan in Sales and Jerry in Parts for my acessories that I wanted to add to the new unit. Ethan was VERY responsive to my many questions and requests, and he offered informed suggestions for worthwhile accessories that would meet my needs. Jerry in Parts quickly obtained my all of my accessories and maintenance parts, since I intend to do most of the routine maintenance myself. I was treated very fairly, given a very good price compared to any local competitors, was respected as a valued customer and 100% of my requests were met completely, including a tight delivery date of the Ridge Limited to my home. I recommend Thrill Point Motorsports for a positive purchasing experience - and Ethan, Jerry and the entire Service Team for their professionalism and fast response.

Steven in sales was most excellent during my entire sales and after sales experience. He knows how to treat a customer!

I just purchased a used 2013 Triumph Tiger 800 through Steven. Was a great experience to work with him no B.S. was upfront with all the information about the bike and answered every question I had and if he didnt have the answer said so which I very much appreciate!! One of the biggest things I like about Thrill Point, no pressure to buy. Had been there before looking for a bike for our daughter and they showed us everything we wanted to see and answered all our question but made no pressure to buy. Unfortunately they did not have what she really wanted but the professionalism is what brought me back for the Tiger.Thank again to Steven and all the folks at Thrill Point!Thanks Tom

Simple 600 mile first service and chain work but I was treated the same as if I were buying a motorcycle, A+. New bike so no issues, quick and easy, but your first service builds your impression of the dealer should you need anything down the line. Same as when I purchased my bike here, phenomenal service and will always return and recommend highly.

Purchased a new rebel 1100, manual transmission. Awesome buying experience! Todd was super helpful and nice throughout the whole sales process and the finance dept was relaxed, informative, and comfortable. Have had the bike about a month now, wonderful machine. Will schedule for the first service soon. Highly recommend thrill point! I myself walked in for a specific bike but they have a large varied inventory (new and used). Check them out!

John Henceroth did a great job of explaining features of the helmets, including pros and cons for each. His expertise provided helpful insight and was much appreciated.

Thank you to John Henceroth for all of your help with getting us all of the parts we needed for our new side by side. You were very helpful and took your time with us. We appreciate all of your help.

Jake was a very good salesman. He was knowledgable and steered me in the right direction for a bike that would suit my expectations and experience. He was pleasant and kept in communication with me throughout the whole process

i have purchased parts and accessories, had service work completed and winter storage at RICK ROUSH MOTORSPORTS for what i believe is 8 or 9 years and have always received EXCELLENT service!

Tommy duvall- excellent employee. Very helpful. Great to work with.

In this past weekend and needed accessories for out new Side x side. New at this past time, so needed some guidance and Tommy D. came to our rescue. He was very knowledgeable about helmets and goggles, proper fit, what to look for, but still conscious of our budget. Thanks Tommy! We will be back!

Recently purchased Yamaha Wolverine R Spec SXS @ Rick Roush.

My salesperson was Brian (Bones). He was the best !

I wasn't exactly sure what I wanted when I arrived there but with his help and knowledge about all the machines I was able to make my decision.

I have had the machine for about 3 weeks now and I could not be happier.

Bones has the knowledge to help you make the right choice too.

And his price was better than all the competition.

What more can I say !!!!

Andrew Fenohr in service was very helpful, knowledgeable and had my bike serviced fast and done right. Thanks and will be back again.

Awesome place, they carry a very large selection of bikes and gear. Very friendly staff, Lauren and Todd in the parts department are very helpful, patient and friendly. I highly recommend Rick Roush Motorsports

Rick Yed is the best. Recently purchased a 2018 Yamaha Raptor and his customer service was out of this world. Thank you Rick Yed

I always have a great experience at this store!! I've dealt with Bones many times over the years and and he's one of the many reasons that this store continues to be a favorite of mine!! TBH The whole staff has unparalleled knowledge and always goes out of their way to make the experience top notch. I highly recommend this establishment!!

They are the best, I would not go anywhere else for my service and great deals! Local location right off of I-71 makes it easy to get to the dealership. The sales staff always knows how to find the deal I'm looking for.

Bones, Tommy Duvall and a sales girl who's name I don't remember!!!

Well. Let me start off my admitting I'm a moron and thought this review posted in February.

Went into RR with a set plan of what I wanted and how much I wanted to spend

I met Bones and we discussed the bike I wanted and how to make this sale happen. He located one and we discussed the shipping process and when it was gonna be delivered.

Then the fun part haggeling over the price. Bones must have went back and forth to his boss 6 or 7 times trying to meet my requests. Finally coming to an agreement I felt was more than fair. Inside my budget and gave me an additional discount on the gear ( helmet and Jacket for my GF and a new jacket for me unfortunately I don't remember the very patient sales girl that day but she was incredibly helpful in making sure we got the right stuff for my GF ) saving me even more on stuff I was planning on getting anyway.

Over the last month between work and weather Bones answered my questions via Txt about how long it was being stored and what was expected of me ( they said no charge for storing it for over 6 weeks)

To end this I picked up the bike today and everything was in order. The bike was ready and waiting. Bones again answered my questions and when it turned to some aftermarket parts for a seat back he set me up with Tommy D in parts. They found the parts. Ordered them and we have the appt to install them next week.

It's been a great experience and i rode away with exactly what I wanted for a price I feel was fair and correct.

RR is my place for anything motorcycle related.

I visit this place often for all my bikes needs. I get great, friendly, knowledgeable service, especially from Brian in sales, whenever I'm in. He's reliable and very dependable. I refer all my friends to see him there, and they always have good things to say about him.

Found my favorite parts people. Sam is the best! She rides so she gets what I'm talking about plus she's super knowledgeable about bikes and goes beyond her job when she was getting me ktm parts when they don't even carry that brand anymore. It's just nice to know that if I need something Sam's going to do her best to get it.... and it's a dam nice dealership.

It's nice to have someone knowledgeable working behind the counter. Samantha knows her stuff for sure. Seen her at the races a few times, she can rip it with the best of them. Whenever I am in town and need something, I will swing by and stock up on supplies.

Went today and was assisted by Steven A. He treated us as if he was genuinely interested in helping us. I understand he is new and he is valuable asset. I will definitely be back for more purchases. Wonderful experience

It great store with great staff bought bike from them and was a great investment. Evan when had problem or enything was right there to help has really part department and def deal alot with bones up here but hole staff is awsome !

Bought my second bike from Scott Emerson on Saturday...that alone says a lot, especially since I traveled over 100 miles to do so!! Scott is the best online salesman I've ever had the pleasure of dealing with. He gave me the best price on the new motorcycle I wanted, and gave me the best value on my trade-in, by far. Beyond that he is a great person, very friendly, helpful, and fun to talk to. Rick Roush Honda is a great place to be "stuck" waiting...Comfy chairs, waterfall, nice selection of motorcycles and accessories to browse, super friendly support staff, and the best hospitality of any dealership in Ohio! These folks don't have to tell you how much they care, they show it in how you are treated on every visit. Rick Roush is a model for what I want in a motorcycle dealer. Don't hesitate to look through their online inventory, then email Scott Emerson and get the best deal in Ohio and the surrounding area. Thanks to the whole staff for hooking me up with one of the best bikes ever made, the CTX700 !! Grreat deal great bike! BTW you retired folks who like to tour should seriously consider the CTX700 over a Goldwing. The CTX feels like a 300cc machine in parking lots, but stable on the freeway! I may never need another bike...unless I wear this one out!! Thanks Scott!! You rock!

Excellent overall shopping experience. The style, cleanliness, and flow of the store and showroom is one that other dealers should strive for. Samantha in the parts department is always very friendly, helpful, and knowledgeable. Whether OEM or aftermarket products, she always has the right solution.

Steven was very helpful and gave us a great deal on everything we needed. We will definitely be asking for him when we come back!

Awesome service, Scott and the parts staff make you want to come back for more, highly recommend to anyone looking for a bike or gear. - Scott Bloomhuff

Rick Roush is the place to go. A large variety of in house equipment to view and the expertise to explain and to service all of my needs.

Bought my Suzuki GSX-R 600 from Bones a couple weeks ago, couldn't be happier! Great service, great store! They got my bike waiting for me when I got there to pick it up, 20% off on top of all the gear I bought that day, 10% off the first maintenance, it's been the best buying experience I've had. Ever. Anywhere.

My husband and I stopped in a couple weeks ago to buy motorcycle accessories and had the best experience! Jordan in parts was extremely helpful, he went above and beyond to help us out. I would highly recommend going here, they have a huge selection of accessories, more than any where else we've gone to look in the area.

Great place and good people !! I got the bike I love for the best price ... I know .. I called every one.

Thanks ya all !! Love my Kawasaki Vulcan Classic 900.

I will purchase parts for my motorcross bike every now and then from here. Every time I go in/call for a part or recommendation. I make sure to seek out Sam who works at the parts counter.

Besides Sam's great social skills and amazing product knowledge. I love to see more women in the sport today, especially women that have Sam's caliber of riding ability, product knowledge and just all-around Moto experience. Thanks again Sam, as always I appreciate your help, you are awesome :-)

got my first bike here. nicole at the parts counter was big help, helping me find all the gear i needed. will be back to get anything else for my bike

Been using Rick roush for years they have almost always had parts I needed without having to order. Bought several helmets and other gear while staff was always helpful with suggestions and looking for sizes I need. Will continue too keep shopping here. Never had real sales experience place is usually rather busy when i make it in.

hank you so much STEVEN ANDRADE for your professional and customer focused service and attention ! A+ Highly recommended.

Stopped in for the first time today and was amazed by the selection and layout of the building as my passion is for Power sports I was very pleased with the selection and customer interaction

Great service, Great people and all around great shop! Special thanks goes out to Samantha Vallish for helping me get the right parts!

Whether looking for parts, service or a new bike look no further. My experiences with rick roush motorsports has been nothing short of amazing. Sam in parts is always extremely helpful finding any hard to find part or answer! Couldn't be a happier customer

I was in the shop yesterday to look for some boots and was helped by Samantha who was very knowledgeable, helpful and personable. Thank you so much Samantha.

Great place the people are awesome bones hooked it up on the bike and the parts department is unbelievable you won't beat there deals!!! Go check them out!!

I have dealt with Brian in sales he has been great to work with very knowledgeable about the products.

Thanks Andrew for taking care of me & my scooter yesterday, new tires actually grip the road, my bald ones-not so much.

I bought my Kawasaki Vulcan 2000 LT on 04/06/2015 from salesman Carter Wills. A very young fella, but he handled our sale with the utmost professional service. I highly suggest if anyone wants to buy from Rick Roush Motorsports, see this young man for your sale. Very courteous, knowledgeable and understanding of your needs. I know I will again

Steven in parts helped us order a part for our new bike!! He was awesome!

Very friendly and knowledgeable staff. Big thank you to Bones who is always so helpful. Thanks!!

Awesome place good Employees there's a girl Named Sam in there very knowledgeable and helpful

Employees are extremely friendly and go out of their way to help out!

I will definitely recommend the store to friends and family!

Andrew was there AFTER they closed and made sure we had what we needed. We we're told by another not-so-pleasant female employee you we're closed BUT they didn't matter to Andrew. We'll be back with fellow riders soon; we frequently visit the Cleveland area! Thanks Andrew

Great staff earned a repeat customer for sure!!! #akronstunter

Great customer service, they have the best parts girl around.

Samantha in parts was awesome! Always so helpful for my friends and I.

Gmail reviews didn't work but Lauren was nice and got me all the stuff I needed

Excelent service, and very friendly people. Samantha did a tremendous job helping me out.

Scott Emerson sold me a four-wheeler Last Summer the service was excellent and Speedy very friendly staff I recommend Kylie

Great dealer, great people!

Special thanks to #1 saleswoman/rider, Samantha Vallish!

Love this place. Excellent customer service and they'll go out of their way to help you!

Go see Samantha in parts! Always more then helpful and very knowledgeable.

Everyone was very helpful. Drove from upstate NY to purchase bike. Have no regrets.

Rick roush has knowledgeable polite employees!!!!!

Great People, Great Service..... Go see Bones for your next purchase....

Well educated on motor sports,and always have what I need in stock

So grateful for Andrew for assisting me when I needed it most. Thank you!

Bought an new quad from todd yesterday and he was super friendly and very helpful. And jen in financing was super fasr with answers to approval.

Great experience, especially coming all the way from Florida! Scott and Todd were super. Willing to go the extra mile.

Stop in and check out our sport bike specials for the super sport weekend in mid ohio

Great store great customer service.Very knowledgeable service department and parts department. Done a lot of business with Samantha girl knows her stuff!